Shipping Policy

Last Updated: December 23, 2025

At ORVEX, we are committed to delivering your order quickly, safely, and with full transparency. Please review our shipping details below.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has been shipped.

United States: Standard delivery takes 5–6 business days after processing.
International: Delivery typically takes 6–8 business days, depending on customs clearance and local postal services.

Please note: Delivery times are estimates and may vary due to factors beyond our control (carrier delays, customs inspections, holidays).

All orders include a tracking number, provided by email once your package ships.
Please allow up to 24 hours for tracking updates to appear.

Customers are responsible for any customs duties, import taxes, or fees charged by their country.
Everest Vital Labs is not responsible for delays caused by customs.

If your order arrives damaged or is significantly delayed, contact us within 7 days of delivery at support@getorvex.com.
We will work with the carrier to resolve the issue and arrange a replacement or refund if appropriate.

For shipping questions or concerns, please contact:

Everest Vital Labs
Email: support@getorvex.com